Refund policy

In CRISEBANG we accept returns, but we are more in favor than you hit the first one. The return process involves a long process that takes us away from our main goal: to take care of the planet.

Shop whit responsability

Withdrawal and return

In the event of non-compliance, the customer will have a return period of 28 working days, counting from the date of receipt of the product by the customer.

Before making the return, the customer will have to notify this operation to www.sosbag.crisebang.store, through an email to info'crisebang.com.

The products will have to be returned correctly protected, in its perfect packaging Any return that has not been paid at the time of shipment by the customer will not be accepted.

The risks derived from the return of the product will be on the customer's behalf.

Once the package has been received by www.sosbag.crisebang.store and it has been verified that the returned products are in perfect condition, the refund procedure will be carried out for the amounts corresponding to the returned products.

Once the email has been started, the refund www.sosbag.crisebang.store will proceed to the refund of the amount paid to the customer without including the shipping costs.

In the case of defective products or that do not correspond to the order made by the customer, the return and shipping costs will be charged to www.sosbag.crisebang.store